2022 Employment Opportunities
We’re hiring!
Do you love nature and people? Are you passionate about sustainability, adventure travel, food and beverage or hospitality industry?
Trout Point Lodge is Atlantic Canada’s only member of the Small Luxury Hotels of the World Collection and Nova Scotia's premier Luxury Wilderness Resort. We are seeking enthusiastic employees to join the team for our upcoming season 2022 which starts from end April to early January 2023. If you wish to work alongside a dedicated and energetic team to create nurturing and meaningful experiences for guests to Nova Scotia, apply now with your CV and cover letter to [email protected]. Our 5-star wilderness resort is located in East Kemptville, Argyle County, Nova Scotia, Canada.
Compensation to be negotiated based on skills and experience; staff housing possible.
Do you love nature and people? Are you passionate about sustainability, adventure travel, food and beverage or hospitality industry?
Trout Point Lodge is Atlantic Canada’s only member of the Small Luxury Hotels of the World Collection and Nova Scotia's premier Luxury Wilderness Resort. We are seeking enthusiastic employees to join the team for our upcoming season 2022 which starts from end April to early January 2023. If you wish to work alongside a dedicated and energetic team to create nurturing and meaningful experiences for guests to Nova Scotia, apply now with your CV and cover letter to [email protected]. Our 5-star wilderness resort is located in East Kemptville, Argyle County, Nova Scotia, Canada.
Compensation to be negotiated based on skills and experience; staff housing possible.
The Operations Manager functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility include Front Office, Guiding, Spa, Housekeeping, Food and Beverage/Culinary, Event Management and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the Lodge’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the Lodge’s target customer and employees and provides a return on investment.
This role reports to the Owners and General Manager.
RESPONSIBILITIES
This role reports to the Owners and General Manager.
RESPONSIBILITIES
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Managing Profitability
Managing Revenue Goals
Leading Operations and Department Teams
Managing The Guest Experience
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Managing and Conducting Human Resources Activities
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QUALIFICATIONS
Skills and Abilities
Education and Experience
Skills and Abilities
- Strong leadership skills to coach, influence and motivate team.
- Highly detail oriented with exceptional organizational skills.
- Ability to anticipate guest needs and wants and deliver above and beyond expectations
- Good Human Resources skills
- Problem solver, multi-tasker and skilled decision maker
- Demonstrated ability to perform under pressure while maintaining the highest degree of professionalism
- Demonstrated ability to manage budgets and costs to ensure strong financial results
- Excellent interpersonal and verbal communication skills
Education and Experience
- 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 5 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area
- Thorough understanding of the tourism industry
- Experience in a live-in resort environment is preferred
- Expertise with Property Management Systems and reservations software
- Knowledge of flora and fauna, wildlife and geography is a plus
- Must be fluent in English, second language an asset.
- First Aid certificates are an asset
The Chef de Partie will be a key member of the award-winning culinary team of Trout Point Lodge, Nova Scotia’s Premier Luxury Wilderness Resort. You will contribute your expertise and skill to ensure the highest levels of quality, efficiency to the culinary team.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Ability to work on their own station with the supervision of a superior
- Can handle time pressure in a professional manner
- Desire to thrive and develop in a high-end fine dining establishment
- Attention to detail and excellent time management skills
- Enthusiasm, creativity, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Excellent time management skills
- Keeps cooking stations stocked, especially before and during prime operation hours ensuring mise en place is always up to standard
- Adhere to and follow all WHMIS, first aid, all health & safety standards
QUALIFICATIONS
- Candidate must have completed a chef apprenticeship or attended and completed study at a culinary institute
- Previous work experience in the kitchen is required
- Able to multi-task, resolve problems, handle conflict and make decisions quickly and effectively
- Excellent interpersonal and verbal communication skills
- Punctual and highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Red Seal certification from an accredited culinary school is an asset
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
The Prep Cook and Kitchen Hand will be a key member of the award-winning culinary team of Trout Point Lodge, Nova Scotia’s Premier Luxury Wilderness Resort. You will contribute your expertise and skill to ensure the highest levels of quality, efficiency to the culinary team.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Previous Restaurant Experience, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Food preparation in support of Executive Chef and team
- Dishwashing and other tasks as required, especially at dinner service
- Additional responsibilities as required to ensure proper and efficient functioning of the team
- Must be able to keep his/her station clean and organized at all times
QUALIFICATIONS
- Previous work experience in the kitchen is an asset
- Ability to stand for long periods
- Motivated, reliable, and punctual
- Good at following directions
- Excellent time management skills
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
KEY SKILLS
Previous Restaurant Experience, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
As a Food & Beverage Server you will be responsible for ensuring the highest levels of effieciency and guest satisfaction in food & beverage service. Primarily dinner-focused, you will also be required to work lunch and occasional breakfast shifts.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Provide impeccable dining room service to guests while maintaining the highest levels of operational efficiency
- Explain menu options and take orders with accuracy and professionalism
- Work closely with the kitchen team to ensure timeliness and accuracy of all orders
- Ensure adherence to all dietary restrictions and special orders
QUALIFICATIONS
- 1-2 years relevant work experience in an F&B environment, ideally in a luxury hotel or 5-star dining environment
- Exceptional operational skills to ensure all aspects of service run smoothly with the highest levels of guest satisfaction
- Familiarity with fine dining and wine is a significant asset
- Understanding of restaurant operations. High-end hotel operational experience is an asset
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
As a Housekeeper, you will be responsible for ensuring the highest levels of guest satisfaction and will play an essential role responding to guest requests and needs.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Ensure impeccable cleanliness in guest rooms and common areas
- Pro-actively resolve problems in an efficient and professional manner
- Adhere to cleaning schedules and timelines
- Work closely with other departments to ensure maximum guest satisfaction
QUALIFICATIONS
- 1-2 years relevant work experience, ideally in a hospitality or hotel environment
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
The RMT provides massage and spa services to guests, and is responsible for ensuring the highest levels of guest service and satisfaction. This is a contract role running from end April 2022 to early January 2023. Free on-site accommodation available to qualified candidates.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Responsible for providing massage and therapeutic services to guests
- Responsible for maintaining the highest level of professionalism in all guest interactions
- Responsible for ensuring hygenic and health standards are met at all times
QUALIFICATIONS
- Registered Massage Therapist (RMT) certification is required
- Ideally 1-3 years experience in a luxury hotel or spa environment
- Fully competent in different forms of massage
- Aesthetic treatment capabilities like facials is a plus
- Customer-service and guest-focused mindset
- Exceptional punctuality, enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks
- A background in yoga and guided meditation is considered an asset.
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
APPLY today by sending a resume (CV) & cover letter to [email protected]
