2021 Employment Opportunities
We’re hiring!
Do you love nature and people? Are you passionate about sustainability, adventure travel, food and beverage or hospitality industry?
Trout Point Lodge is Atlantic Canada’s only member of the Small Luxury Hotels of the World Collection and Nova Scotia's premier Luxury Wilderness Resort. We are seeking enthusiastic employees to join the team for our upcoming season 2021 which starts from mid-May. If you wish to work alongside a dedicated and energetic team to create nurturing and meaningful experiences for guests to Nova Scotia, apply now with your CV and cover letter to info@troutpoint.com. Our 5-star wilderness resort is located in East Kemptville, Argyle County, Nova Scotia, Canada.
Compensation to be negotiated based on skills and experience; staff housing possible.
Do you love nature and people? Are you passionate about sustainability, adventure travel, food and beverage or hospitality industry?
Trout Point Lodge is Atlantic Canada’s only member of the Small Luxury Hotels of the World Collection and Nova Scotia's premier Luxury Wilderness Resort. We are seeking enthusiastic employees to join the team for our upcoming season 2021 which starts from mid-May. If you wish to work alongside a dedicated and energetic team to create nurturing and meaningful experiences for guests to Nova Scotia, apply now with your CV and cover letter to info@troutpoint.com. Our 5-star wilderness resort is located in East Kemptville, Argyle County, Nova Scotia, Canada.
Compensation to be negotiated based on skills and experience; staff housing possible.
Our Executive Chef will lead the award-winning culinary team of Trout Point Lodge, Nova Scotia’s Premier Luxury Wilderness Resort, with passion, consistency and strong values, ensuring all areas of the kitchen are well-managed to a high standard.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Restaurant Industry Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Leadership, Management, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Motivating leadership to ensure your team delivers the best possible culinary experience every day, strong leadership of the kitchen brigade at all times
- Creation and execution of daily menus (breakfast, lunch, dinner and special event menus) alternative menu (dietary restrictions, intolerances & allergies) and special guest requests
- Development of staff meals that are appealing, cost effective and healthy
- Develop and expand relationships with key suppliers
- Manages all aspects of food production
- Scheduling, ordering and inventory management to budget
- Recruitment, hiring and performance management of all kitchen staff
- Evaluate all outputs of the kitchen to ensure consistent quality standards are maintained at all times, consistency in taste and presentation are key
- Meet with guests as required and interact with them whilst dining or otherwise as appropriate
- Media and press engagements as required
- Establish and maintain a regular maintenance schedule for all kitchen areas and equipment
- Provide training and professional development opportunities for all kitchen staff
- Oversees and organizes kitchen stock and ingredients with cost control in mind at all times
- Ensures a first-in, first-out food rotation system and verifies all food products are properly dated and organized for quality assurance
- Keeps cooking stations stocked, especially before and during prime operation hours ensuring mise en place is always up to standard
- Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns
- Verifies that food storage units all meet standards and are consistently well-managed
- Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing
- Adhere to and follow all WHMIS, first aid, all health & safety standards
QUALIFICATIONS
- 5 years extensive knowledge and experience in fine dining, ideally in a 5-star hotel environment
- Able to multi-task, resolve problems, handle conflict and make decisions quickly and effectively
- Highly creative and resourceful, must have excellent culinary tastes and artistic flair for presentation
- Excellent interpersonal and verbal communication skills
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Red Seal certification from an accredited culinary school is an asset
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Restaurant Industry Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Leadership, Management, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
Our Sous Chef will support our Executive Chef in leading our award-winning culinary team of Trout Point Lodge, Nova Scotia’s Premier Luxury Wilderness Resort, with passion, consistency and strong values, ensuring all areas of the kitchen are well-managed to a high standard.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Restaurant Industry Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Leadership, Management, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Motivating leadership to ensure your team delivers the best possible culinary experience every day, strong leadership of the kitchen brigade at all times
- Provides support to the Executive Chef and ensures all team members are aligned in goals, output and standards
- Creation and execution of daily menus (breakfast, lunch, dinner and special event menus) alternative menu (dietary restrictions, intolerances & allergies) and special guest requests
- Development of staff meals that are appealing, cost effective and healthy
- Scheduling, ordering and inventory management to budget
- Keeps cooking stations stocked, especially before and during prime operation hours ensuring mise en place is always up to standard
- Manages food and product ordering by keeping detailed records and minimizes waste, plus works with existing systems to improve waste reduction and manage budgetary concerns
- Verifies that food storage units all meet standards and are consistently well-managed
- Coordinates with restaurant management team on supply ordering, budget, and kitchen efficiency and staffing
- Adhere to and follow all WHMIS, first aid, all health & safety standards
QUALIFICATIONS
- At least 3 years extensive knowledge and experience in fine dining, ideally in a 5-star hotel environment
- Able to multi-task, resolve problems, handle conflict and make decisions quickly and effectively
- Excellent people management skills and fosters a team-centric atmosphere where all team members work together to achieve their goals
- Highly creative and resourceful, must have excellent culinary tastes and artistic flair for presentation
- Excellent interpersonal and verbal communication skills
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Red Seal certification from an accredited culinary school is an asset
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Restaurant Industry Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Leadership, Management, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
The Chef de Partie will be a key member of the award-winning culinary team of Trout Point Lodge, Nova Scotia’s Premier Luxury Wilderness Resort. You will contribute your expertise and skill to ensure the highest levels of quality, efficiency to the culinary team.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Ability to work on their own station with the supervision of a superior
- Can handle time pressure in a professional manner
- Desire to thrive and develop in a high-end fine dining establishment
- Attention to detail and excellent time management skills
- Enthusiasm, creativity, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Excellent time management skills
- Keeps cooking stations stocked, especially before and during prime operation hours ensuring mise en place is always up to standard
- Adhere to and follow all WHMIS, first aid, all health & safety standards
QUALIFICATIONS
- Candidate must have completed a chef apprenticeship or attended and completed study at a culinary institute
- Previous work experience in the kitchen is required
- Able to multi-task, resolve problems, handle conflict and make decisions quickly and effectively
- Excellent interpersonal and verbal communication skills
- Punctual and highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Red Seal certification from an accredited culinary school is an asset
KEY SKILLS
Formal Culinary Training, Previous Restaurant Experience, Extensive Food and Beverage Knowledge, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
The Prep Cook and Kitchen Hand will be a key member of the award-winning culinary team of Trout Point Lodge, Nova Scotia’s Premier Luxury Wilderness Resort. You will contribute your expertise and skill to ensure the highest levels of quality, efficiency to the culinary team.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Previous Restaurant Experience, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Food preparation in support of Executive Chef and team
- Dishwashing and other tasks as required, especially at dinner service
- Additional responsibilities as required to ensure proper and efficient functioning of the team
- Must be able to keep his/her station clean and organized at all times
QUALIFICATIONS
- Previous work experience in the kitchen is an asset
- Ability to stand for long periods
- Motivated, reliable, and punctual
- Good at following directions
- Excellent time management skills
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
KEY SKILLS
Previous Restaurant Experience, Strong Organizational Skills, Attention to Detail, Knowledge of Restaurant Regulations, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
As the Head of F&B, you will be responsible for ensuring the highest levels of guest satisfaction in all areas of F&B Service. You will lead a small team to deliver exceptional and efficient F&B Service. You will also be expected to actively work a service leadership role at dinner and occasionally at lunch and other times as required
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Manage a team of high-performing F&B service professionals to deliver an outstanding level of service
- Work closely with the Executive Chef, kitchen team and General Manager to ensure smooth operations in all aspects of F&B
- Responsible for bar and wine programs and for developing and expanding beverage programs
- Inventory control
QUALIFICATIONS
- 2-3 years relevant work experience in an F&B environment, ideally in a luxury hotel or 5-star dining environment
- Exceptional operational skills to ensure all aspects of service run smoothly with the highest levels of guest satisfaction
- In-depth knowledge of restaurant operations. High-end hotel operational experience is an asset
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
As a Food & Beverage Server you will be responsible for ensuring the highest levels of effieciency and guest satisfaction in food & beverage service. Primarily dinner-focused, you will also be required to work lunch and occasional breakfast shifts.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Provide impeccable dining room service to guests while maintaining the highest levels of operational efficiency
- Explain menu options and take orders with accuracy and professionalism
- Work closely with the kitchen team to ensure timeliness and accuracy of all orders
- Ensure adherence to all dietary restrictions and special orders
QUALIFICATIONS
- 1-2 years relevant work experience in an F&B environment, ideally in a luxury hotel or 5-star dining environment
- Exceptional operational skills to ensure all aspects of service run smoothly with the highest levels of guest satisfaction
- Familiarity with fine dining and wine is a significant asset
- Understanding of restaurant operations. High-end hotel operational experience is an asset
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
As a Bartender, you will be responsible for exceeding guest expectations in all areas of bar service, including cocktails, wines, beers and non-alcoholic beverages. Although primarily bar-focused, you will also be required to assist in service as required.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Provide impeccable bar service to guests while maintaining the highest levels of operational efficiency
- Take and fulfill orders with accuracy, professionalism and warmth
- Work with the F&B team and General Manager on special bar projects as required
- Manage bar inventory efficiently and with minimal wastage
- Assist in service as required
QUALIFICATIONS
- 1-2 years relevant work experience in an bar environment, ideally in a luxury hotel or high-end restaurant environment
- Exceptional operational skills to ensure all aspects of service run smoothly with the highest levels of guest satisfaction
- Familiarity with fine dining and wine is a significant asset
- Thorough understanding of bar operations. High-end hotel operational experience is an asset
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
As a Front Desk Agent, you will be responsible for ensuring the highest levels of guest satisfaction and will play an essential role in responding to guest requests and needs.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Responding to guest questions and requests in an efficient and professional manner
- Providing warm, customer-centric service at all times, with a focus on exceeding guest expectations
- Performing daily guest check-ins and check-outs
- Creating and processing invoices and payments
- Taking phone calls and queries, and responding to e-mail inquiries
- Coordinating daily guest activities punctually and professionally
- Assisting with service activities as required
QUALIFICATIONS
- 1-3 years related experience in a customer-facing role, ideally in the hospitality industry
- Excellent customer-service mindset and a talent for solving problems effectively
- Comfortable working with computers and keeping accurate records
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality, attention to detail and skill at managing time effectively
- Customer-service and guest-focused mindset
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Strong Verbal and Written Communication Skills, Exceptional Customer-Service Skills
As a Housekeeper, you will be responsible for ensuring the highest levels of guest satisfaction and will play an essential role responding to guest requests and needs.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Ensure impeccable cleanliness in guest rooms and common areas
- Pro-actively resolve problems in an efficient and professional manner
- Adhere to cleaning schedules and timelines
- Work closely with other departments to ensure maximum guest satisfaction
QUALIFICATIONS
- 1-2 years relevant work experience, ideally in a hospitality or hotel environment
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including carrying heavy objects and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
The RMT provides massage and spa services to guests, and is responsible for ensuring the highest levels of guest service and satisfaction. This is a contract role running from May 2021 to February 2022. Free on-site room and board and meals available to qualified candidates.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Responsible for providing massage and therapeutic services to guests
- Responsible for maintaining the highest level of professionalism in all guest interactions
- Responsible for ensuring hygenic and health standards are met at all times
QUALIFICATIONS
- Registered Massage Therapist (RMT) certification is required
- Ideally 1-3 years experience in a luxury hotel or spa environment
- Fully competent in different forms of massage
- Aesthetic treatment capabilities like facials is a plus
- Customer-service and guest-focused mindset
- Exceptional punctuality, enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks
- Experience in yoga and meditation is a plus
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
As a Staff Naturalist and Guide, you will be responsible for ensuring the highest levels of guest satisfaction and will play an essential role in providing guests with unique and memorable experiences.
RESPONSIBILITIES
QUALIFICATIONS
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
RESPONSIBILITIES
- Lead small group guided excursions with guests, including hiking, nature walks, stargazing, forest bathing, kayaking, canoeing, stand-up paddle boarding and others
- Ensure guided excursions are conducted safely at all times
- Ability to offer entertaining and informative information to guests, and an ability to answer basic and, in some cases, advanced questions
- The ideal candidate would be willing and able to take on additional responsibilities such as maintenance, service or others to be discussed
QUALIFICATIONS
- Knowledge of local flora, fauna and forest ecosystems
- Knowledge of night skies, planets, constellations, stars, etc and ability to operate advanced telescopic equipment are pluses but not a must
- Customer-service and guest-focused mindset
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- 1-2 years relevant work experience, ideally in a hospitality, lodge or hotel environment
- Excellent customer-service mindset and a talent for solving problems effectively
- Ability to communicate effectively and to work as part of a high-performing team
- Punctuality and skill at managing time effectively
- Enthusiasm, energy and willingness to go the extra mile to ensure a top-notch guest experience
- Highly organized with excellent attention to detail
- Must present a clean and professional appearance at all times
- Ability to perform physical tasks including walking and standing for long periods of time
KEY SKILLS
Strong Organizational Skills, Attention to Detail, Positivity, Ability to Work Under Pressure, Self-Motivated, Creative Problem-Solving Skills, Exceptional Customer-Service Skills
APPLY today by sending a resume (CV) & cover letter to info@troutpoint.com
