Trout Point Lodge, Limited has the following policies:
Trout Point Lodge takes efforts to make sure all electronic information submitted remains confidential. All reservation are used making secure systems, and all credit card information is safeguarded by Webervations.
"In exchange & consideration for privacy protection while at TPL, I/we the undersigned also agree that there shall be no unauthorized public identification of any guests by name, photograph, or any other means; no publication that will invade or injure TPL’s status as a secluded, private nature retreat open to a select number of reserved guests; and no public disclosure of any guest by any other guest or third person. The undersigned agrees not to publish any message, information, text, music, sound, photo, graphic, or any other kind of material capable of defamatory meaning or being obscene, pornographic, indecent, lewd, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable to TPL or its guests. Shall any such publication occur, TPL has the right to immediately impose a $3000 fine charged to the undersigned’s credit card, irrespective of any damages. In addition, damages for breach of this agreement shall also be assumed in the minimum amount of $5000. The undersigned also grants TPL as co-owner of copyright the exclusive right to demand the immediate removal of publications deemed offensive. The above surrender does not apply to mainstream print or broadcast media as defined by the Nova Scotia Defamation Act, as amended, whether or not they may also have a virtual component."
Cancellations made within 24 hours of reserving will not result in a penalty (with the exception of those reserving within 48 hours of arrival). Thereafter, all Trout Point Lodge reservation cancellations made after confirming with a credit card number will result in a 10% administrative fee based on the TOTAL VALUE of the accommodation or package reservation. All cancellations made within 21 days of arrival will result in a 50% penalty on the TOTAL VALUE of the reservation. All cancellations made within 7 days of arrival will result in a 100% penalty on the TOTAL VALUE of the reservation. Early departures are considered cancellation of the remaining days left in the reservation, with 100% penalty charged if within 7 days of the last day of the stay reserved. Generally, medical emergencies are excepted with a doctor's note. In most circumstances Trout Point Lodge will give full credit towards a future stay, up to 1 year in the future, for a 50% or 100% penalty.